Shipping policy

We offer worldwide shipping on all orders.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.

Shipping Time
Estimated delivery time is 7–15 business days, depending on your location.
Please note that delivery times may vary due to customs clearance or local carrier delays.

Shipping Costs
Shipping fees are calculated at checkout and may vary depending on the destination and order weight.

Tracking Information
Once your order is shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

Customs & Duties
Customers are responsible for any customs duties, taxes, or import fees charged by their country.

Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact our support team and we will assist you as soon as possible.

Contact Us
If you have any questions about shipping, feel free to contact us at:
contact@ruviox.com